Extension FAQs

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Acumens ERP Consulting

Frequently asked questions

General Information

1. What are Acumens apps?

Acumens apps are specialized extensions designed for Microsoft Dynamics 365 Business Central. They enhance standard ERP functionalities by offering tailored solutions for areas such as financial management, customer interaction, production optimization, and data security.

2. Who are Acumens apps designed for?

Acumens apps cater to businesses of all sizes across industries, including manufacturing, retail, e-commerce, professional services, and subscription-based businesses. They are particularly useful for companies looking to optimize and automate specific workflows within Dynamics 365 Business Central.

3. Why choose Acumens apps?

By leveraging Acumens apps, businesses can simplify complex processes, ensure data accuracy, and improve operational efficiency, all while seamlessly integrating with Dynamics 365 Business Central.

Features and Benefits

4. What features does the Acumens Cash Flow Solutions app offer?

This foundational app manages common data across SBC add-ons, streamlining cash flow tracking and enabling seamless integration between other Acumens solutions.

5. How can Acumens e-Receivables Management benefit my business?

This app optimizes receivables management by automating invoice tracking, payment collection, and customer communication, reducing delays and improving cash flow.

6. How does Acumens Flexible Commissions simplify commission management?

Both R1 and R2 versions of this app offer tools for creating flexible commission plans, automating calculations, and providing real-time tracking for transparent and efficient sales compensation.

7. What makes Acumens e-POS Payments unique?

It integrates e-commerce and point-of-sale (POS) payment processing, allowing businesses to manage transactions efficiently within Dynamics NAV or Business Central.

Installation and Integration

8. How do I install Acumens apps?

Acumens apps are available on Microsoft AppSource and can be installed with a few clicks. Detailed guides are included to assist with setup and configuration.

9. Are Acumens apps compatible with my current Business Central version?

Acumens apps are compatible with most recent versions of Dynamics 365 Business Central. Check specific app listings for version requirements.

10. Do these apps integrate with third-party tools or other Business Central extensions?

Yes, Acumens apps are built to integrate seamlessly with other Business Central modules and many third-party tools, ensuring a cohesive ERP ecosystem.

Security and Support

11. How secure are Acumens apps?

Acumens apps prioritize data security. Apps like Acumens Security Management offer advanced features to protect both application and data integrity, ensuring compliance with industry standards.

12. What kind of support is available for Acumens apps?

SBC Dynamics ERP provides comprehensive support, including installation assistance, troubleshooting, and updates. Support can be accessed through email, phone, or an online help desk.

13. Are regular updates included with the apps?

Yes, all apps receive regular updates to enhance functionality, maintain compatibility with new Business Central versions, and address any security concerns.

Pricing and Trial

14. Are Acumens apps free?

Many Acumens apps are free to install, with additional features available as part of subscription plans. Pricing details are provided on individual app pages on AppSource.

15. Do these apps offer a free trial?

Yes, most Acumens apps offer free trials to help businesses evaluate their features before committing to a subscription.

Customization and Flexibility

16. Can Acumens apps be customized to fit my needs?

Yes, Acumens apps can be tailored to meet specific business requirements. Contact SBC Dynamics ERP for customization services.

17. Can I use Acumens apps for multiple locations or entities?

Yes, most Acumens apps support multi-location and multi-entity operations, making them ideal for businesses with diverse operational needs.

Specific App Queries

18. How does Acumens Subscription & Maintenance Fee Billing work?

This app simplifies recurring billing by automating subscription tracking, invoicing, and payments, reducing manual errors and saving time.

19. What is the Acumens Customer Portal Integration app?

It’s an add-on designed to enhance customer interactions by providing a self-service portal for viewing orders, payments, and communications directly connected to Business Central.

20. What does Acumens Retread Services Management do?

This app is tailored for businesses in the tire retreading industry, optimizing resource utilization and streamlining production orders to improve efficiency.

21. How does Acumens e-Tax (Enterprise) ensure tax compliance?

The app automates address-specific sales tax calculations using data fetched from external APIs, ensuring accurate and compliant tax reporting.

ERP Consulting

22.What is ERP Consulting?

ERP Consulting helps businesses choose, implement, and optimize ERP systems to streamline operations and improve efficiency. At Acumens Consulting, we guide you through every step, ensuring your ERP system meets your unique business needs.

23. How Do I Select an ERP Consultant?

  • Look for industry experience.
  • Check certifications and client reviews.
  • Ensure clear communication and ongoing support.
    Acumens Consulting brings years of expertise, certified professionals, and tailored solutions to help your business succeed.

24. Is ERP Consulting Stressful?

It can be challenging, but with Acumens Consulting, our step-by-step approach, clear planning, and dedicated support make the process smooth and stress-free.

25. What is Microsoft Dynamics 365 ERP Consulting?

Microsoft Dynamics 365 ERP Consulting helps businesses optimize operations with Dynamics 365’s powerful tools for finance, supply chain, and more. Acumens Consulting ensures seamless implementation, customization, and support, so you get the most out of your ERP system.

26. How Do You Integrate Dynamics 365 with Other Systems?

At Acumens Consulting, we use advanced tools and third-party connectors to seamlessly integrate Dynamics 365 with other systems, such as CRMs, ERPs, or custom business applications.

27. Do You Integrate Any Other Products with Dynamics 365?

Yes! Acumens Consulting integrates popular tools and third-party apps to enhance functionality and streamline workflows in Dynamics 365.

28.How Do I Add Apps to Dynamics 365?

You can add apps through Microsoft AppSource or by working with Acumens Consulting to customize and deploy apps tailored to your business needs. We ensure apps are configured for maximum efficiency.

29. Does Dynamics 365 Have API?

Yes, Dynamics 365 offers robust APIs for developers to customize and extend its capabilities. Acumens Consulting leverages these APIs to build seamless integrations and tailor solutions for your business.

30. What Does ERP Implementation Consulting Offer?

At Acumens Consulting, we make ERP implementation smooth and effective, helping your business work smarter.

  • Tailored Plans: We assess your needs and create a step-by-step roadmap.
  • Smooth Implementation: Get your ERP up and running with minimal downtime.
  • Fix Problems Fast: We recover stalled projects and optimize underperforming systems.
  • Seamless Integration: Connect online and on-premises tools for a unified system.
  • Easy Upgrades: Transition to better systems without the hassle.
  • Better Collaboration: Share data in real-time for faster decisions and teamwork.
Let us help your business grow with the right ERP solution.